The online casino industry is a billion-dollar industry with major market players dominating with different games. Although these games are quite rewarding, sometimes they can cause real problems, like canceling your withdrawal request.
So, what would you do when your payment request gets blocked on an online casino?
Read this article to learn why your withdrawal gets cancelled and how to solve it.
Online Casino isn’t Paying Out! Here’s Why
You signed up with the flashy signup bonus offer on your mobile phone’s notification bar. The last 3 days, you have played on the casino platform and won multiple rewards, bonuses, and casino wins.
Now’s the time to cash out those wins. But when you go to withdraw your win, the casino abruptly refuses to pay you. Is that even possible?
Yes, that’s possible. An online casino can refuse to pay or let players withdraw if there are good reasons behind it. Sometimes, the reasons can be nefarious as well.
Here are some reasons why you’re stuck with your wins and can’t withdraw from the casino.
It’s a Fraudulent Casino
Let’s assume the worst first. Casino platforms can be scary sometimes. Many online casino providers trick players into depositing money and letting them play and win.
However, when the player is ready to withdraw their wins, or cash out the prizes, they are denied with insubstantial excuses. These platforms often block the players’ accounts or outright neglect to give them a payout.
So, before you make any deposit to such platforms or start playing, check their licenses and reputation first. Game Twist Online Casino is a real casino where you can play without worrying about payouts getting cancelled.
Do you Qualify for their Withdrawal Limit?
Here’s a legitimate reason for a casino to cancel your payout. If you have your own $50 at a casino platform and want to withdraw it, your request may get blocked if they have a withdrawal limit above that.
So, if you’re worried about why your withdrawal got cancelled, it’s best to check the platform’s withdrawal limit. But why do casinos have a withdrawal limit?
Well, for every transaction, the online casino incurs a financial processing fee. This fee can be the same for $1000 or $50. In most cases, casino platforms keep this withdrawal limit so that they incur less processing fee to facilitate payouts.
Software Malfunction
Software malfunction is often why a casino fails to meet the player’s withdrawal requests. Most casinos spent millions of dollars on the overall online establishment.
Although they have in-house IT teams taking care of the backend, it’s common for software malfunctions to meddle with your requests. If that’s the reason why your withdrawal is blocked, you can wait for them to solve it and get back to you.
You Missed Out on Verification Documents
Most legitimate casino operators require their users to provide documents for verification when they release the payout. If you miss out on any mandatory document, there’s a chance of your payment getting delayed or your withdrawal being cancelled.
How to Spot Suspicious Casinos that Cancel Your Withdrawal
There are several of these fraudulent casino platforms that trick players into canceling their withdrawals. So, how do you spot such casinos before depositing your money only to lose it? Here are some tips to remember:
- Check their licenses & Reputations: Start by checking the reputation of your online casino providers. Read Quora and Reddit threads and ask on forums about their credibility. It’s important to check the licenses of the platform (you’ll find them at the footer of the platform.
- Unrealistic Bonuses are a Red Flag: if you’ve been playing casino games for a while, you can tell the difference between a realistic. It’s best to stay away from casino platforms that are offering unrealistic winning offers or signup bonuses.
- Strong Security: Keeping your bank account secure is the most important thing to do when signing up for casino games. Always add two-factor or multi-factor authentication to your bank account. This way, you can keep your personal information secure and away from fraudulent platforms.
- Check your Account: If your account has been linked to any casino platform, it’s important to constantly check the account balance. If you see any suspicious transaction made to any casino platform, you must get alerted and cancel any affiliation with such platforms.
- Avoid Tipsters: Many fraudulent casino platforms often provide insider knowledge and casino winning tips to players. It’s important to spot such unauthorized tipsters so that you can stay away from them and avoid getting scammed.
What to Do When the Online Casino Blocks Withdrawal?
You’ll not find such issues when playing on Amatic slot machines. But, if your casino withdrawals are blocked, here are a few things you can do:
Communicate with the Casino
Have clear communication with the casino. Raise a grievance through their help portal or send an email to the platform detailing all the problems you faced while trying to withdraw your wins. This way, you both can clarify if there was a misunderstanding or a software issue.
Contact the Customer Service
The best way to solve any such issues is through customer service. If it’s a minor glitch, they can help you by looking into the problem and providing you with steps to quickly resolve it. Customer service can also give you directions if you lack necessary verification, and if you must submit any documents.
Keep Patience
If you were playing with a reputable casino that holds a valid license, it’s best to wait for them to solve your issues after you’ve raised them. So, keep your patience and wait for them to reach out to you after you have raised your concern.
Document Your Conversation
Whether the casino is a legit one or a shady platform, it’s always necessary to document your concerns and conversation with them. If you need to take it to court or sue the platform, the conversations (like mail, voice notes, and call records) can come in handy.
Conclusion
It’s always wise to go for legitimate platforms that stay transparent with the players. Always beware of casino platforms that aren’t showing mandatory licenses or are attracting players with unrealistic bonuses.
Meanwhile, if you’re having trouble withdrawing your wins, you can follow the tips and solutions provided in this article.